Our Data Center Protects Your Information

shutterstock_295715603Our data center is located in Minnetonka Minnesota, with an additional backup site in Milwaukee. The center has a 99.99% service level agreement with us for up-time. All databases are backed up and stored remotely and we also back up our code and store it offsite.

Our data center systems include the following:

  • 99.995% uptime on data center core services, such as electrical power, Internet & bandwidth
  • Fully redundant service that meets tier 3-4 requirements
  • 24×7 system monitoring and manned network operations center
  • SSAE-16 / SOC 1 audit conducted annually
  • Advanced virus and anti-intrusion protection
  • Enterprise-level data storage capabilities with daily backups and off-site storage
  • Dedicated connection to the Internet backbone
  • Multiple OC12 and OC48 connections from two different telephone companies
  • Dual electrical feeds with multiple UPS and generators
  • Dual uninterrupted power supplies
  • Fault tolerant components
  • Dual air conditioning and humidity control on 2 separate power grids
  • FM-200 foam redundant fire suppression and zoned fire suppression
  • Dual biometric encoded access points (redundant security entrances)
  • Video surveillance: 16 cameras video surveillance monitoring and recording
  • Data center has 3500 square feet of 1′ raised concrete floor
  • Fully redundant power systems with 1600 amps available for service to the computer room
  • DS-1, DS-3, OC-x, Optical Ethernet
  • Burstable, Point to Point, Fractional and Frame services
  • Two OC12 & one OC48 fiber/data routes, setup for BGP
  • Dual Sonet Rings from Qwest and a single Sonet Ring from KMC
  • OC3 with Qwest and Gigabit Ethernet with Level 3, Cogent, and XO

We can process remotely in the event of a disaster and have tested our capabilities to process all items from an offsite location. Our most recent offsite processing test was in March of 2021.